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In our 18 years of working with SumTotal customers, one of the most troublesome yet most preventable mistakes we have seen is a failure to test regular updates. It’s easy to overlook. You may assume that QA engineers test everything. SumTotal’s... read more

Even the best organizations have a hard time engaging their end-users in learning programs. In a recent Aberdeen Group report Zachary Chertok wrote that 71% of best-in-class organizations have that trouble. The Learning Engagement... read more

Chasma Place, is an independent source for solutions that will help you keep pace with changes in the way your people work without ripping and replacing your existing systems. read more

It’s no secret that most organizations have difficulty engaging their people in learning. An Aberdeen Group report recently found that 71% of organizations have that disconnect.1 Employees are not the problem. Research firm Towards Maturity has... read more

The customer experience is becoming the most critical differentiator among competitors. Customers evaluate purchases as much or more on value and service as on price. B2B customers want fast responses to their questions and concerns. If they... read more