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We would understand if a Chief Learning Officer who uses a SumTotal LMS in an organization where ADP is the system of record for employee information might wonder why SumTotal can’t automatically connect to ADP. After all, ADP is the world’s... read more

Rereading Zachary Chertok’s article about artificial intelligence in human capital management reminded me of why we do what we do. Chertok explained the tug-of-war going on between Wall Street and the human capital technology market. Wall Street... read more

As HR leaders adopt new ways of delivering technology, they find that ripping out and replacing their HR systems is often not the best option. If you need to enable people to work together, replacing your existing platform with one that has a... read more

The moment you log into your office mail, you see subject lines like… Immediate requirement in Sales team Immediate update required for new hire training New Compliance Deadlines this month The Coffee Machine is broken! Before you can get... read more

Chatbots have arrived in HR, and we are celebrating. After three decades of chasing the user experience dream, we may finally have someone (or something) that won’t complain about doing “HR stuff.” Before we automated HR, we had armies of people ... read more

In HR software implementations, testing is too often an afterthought. Shiny new processes and configurations get attention, and tedious grunt work gets treated, well… like tedious grunt work. But testing is one of the most important functions,... read more

Back in the dark ages of LMS software, when it's sole purpose was to make L&D efficient, we didn’t pay much attention to “user experience.” Thousands of people made a good living by being proficient at operating clunky software. Those skills... read more